Terms and Conditions Use of the a66 Platform

1 Definitions and Scope of Agreement

In this terms and conditions document, the following terms carry the meanings defined unless specifically stated otherwise:

• "Platform" refers to the a66 website accessible via a66.lv as well as the official a66 mobile app for Android and iOS.
• "User" or "Member" refers to any individual who has registered an account and is using a66 services.
• "Account" refers to the user profile registered on the a66 platform along with all associated information, balances, and transaction history.
• "Game" covers all forms of interactive entertainment offered through the a66 platform, including video slots, Live Casino, Sports Betting, bingo, and arcade games.
• "Bonus" refers to any additional funds, free spins, or other benefits credited to a user's account based on the promotional terms specified.
• "Wagering Requirements" refers to the cumulative wagering amount that must be reached before bonus funds are eligible for withdrawal.

These terms and conditions constitute a legally binding agreement between the user and a66. This agreement is supplemented by the Privacy Policy and Responsible Gaming policy available on the platform, both of which form part of this overall agreement.

2 Eligibility and Account Registration

To register and use the a66 platform, you must meet the following eligibility requirements without exception:

• Minimum age of 18 — a66 strictly prohibits the use of the platform by individuals under 18 years of age. We reserve the right to request age verification documents at any time.
• Eligible residents or nationals — Users are responsible for ensuring that participation in online wagering activities does not violate any laws or regulations applicable in their jurisdiction.
• One account per individual — Each individual is only permitted to hold one active account at a66. Holding multiple accounts is a serious violation that may result in the closure of all accounts and forfeiture of balances.
• Accurate and up-to-date information — All information provided during registration and account updates must be truthful, accurate, and current.

The account registration process involves identity verification (KYC), which may require you to submit a copy of an identification document such as your MyKad or passport. This is an industry-standard procedure designed to protect your account security and ensure compliance with applicable legal requirements.

3 Deposits, Withdrawals and Financial Transactions

A66 supports a range of payment methods suitable for Malaysia users, including FPX, DuitNow, local bank transfers, and selected e-wallets. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial information.

• Minimum deposit limit is set at RM 30 for most payment methods. This limit may vary depending on the payment method selected.
• Transaction verification is typically completed within 1 to 5 minutes. Any unusual delay should be reported to customer support within 24 hours.
• Withdrawals are processed within 15 minutes to 24 hours depending on the method selected and your account verification status.
• Bank account must be in the name of the registered user — a66 does not process withdrawals to third-party accounts. This is a security measure to prevent fraud and money laundering.
• Daily withdrawal limit are applied based on account level and identity verification status. Users who have completed full verification enjoy higher withdrawal limits.

All withdrawal requests are subject to standard compliance checks, which may take additional time in certain circumstances. a66 reserves the right to limit or suspend withdrawal requests where there are indicators of suspicious activity or a breach of the terms of use.

4 Bonuses, Promotions and Wagering Requirements

A66 offers a variety of promotions and bonuses to new and existing members. All bonuses are subject to wagering requirements and specific terms stated on their respective promotions pages. The following general principles apply to all bonuses at a66:

• Welcome bonus is only available to new members making their first deposit. Only one welcome bonus claim is permitted per individual, per IP address, and per device.
• Wagering requirements must be met within the specified time period. Bonuses whose wagering requirements are not fulfilled within that period will expire automatically.
• Specific games may contribute different percentages toward fulfilling the rollover requirement. More details are available on the Promotions.
• Withdrawals cannot be made as long as the active bonus rollover requirement has not been fully met, unless the user chooses to cancel the bonus.
• Cashback and rebate bonuses are credited according to the set schedule and are subject to minimum wagering requirements.
• a66 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to users.

5 Game Rules and Player Conduct

All games offered on the a66 platform use a Random Number Generator (RNG) certified by independent auditing bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including a66 itself.

Players are expected to conduct themselves respectfully and responsibly while using the platform. The following are strictly prohibited:

• Using automation software, bots or any technical tools to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes, particularly in poker games and sports betting.
• Exploiting technical loopholes or software bugs to obtain illegitimate wins. Any winnings obtained through such means will be voided.
• Spreading false information or defamatory content about a66 or other players through internal communication channels.
• Any form of threats, harassment, or hate speech directed at support staff or other players.

A66 reserves the right to investigate any account suspected of a violation and to take appropriate action, including temporary suspension or permanent closure of the account in question.

6 Privacy, Security and Data Protection

A66 takes its responsibility to protect users' personal information seriously. All data is collected, processed, and stored in accordance with the guidelines set out in Privacy Policy ours, which forms part of this agreement.

• End-to-end encryption is used for all communications between the user's device and a66 servers.
• Personal data is never sold to third parties for marketing purposes without the user's explicit consent.
• Responsible users to keep their account password confidential and not share account access with anyone.
• Instant notifications will be sent to users if our system detects suspicious login activity on their account.

If you suspect your account has been accessed without authorisation, please contact our support team immediately via live chat. We will freeze the account and assist with the recovery process as quickly as possible.

7 Responsible Gaming

A66 is committed to responsible gaming practices. We provide a range of tools that allow players to manage their wagering activity wisely:

• Deposit limit — Set daily, weekly, or monthly deposit limits directly from your account settings.
• Play time limit — Set a time limit on your gaming sessions to prevent excessive play.
• Self-exclusion — Choose to restrict access to your account for a period of your own choosing.
• Reality check — Set periodic reminders to notify you of how long you have spent on the platform.

If you or someone you know shows signs of problem gambling, please visit the Responsible Gaming us for more information and support resources. Our support team is always ready to help.

8 Liability Limits and Disclaimer

A66 provides its platform and services on an "as is" basis. While we work hard to ensure platform stability and reliability, there are certain limitations that users must acknowledge:

• A66 is not liable for any financial losses arising from game outcomes, temporary technical disruptions, or circumstances beyond our control.
• A66 does not guarantee that the platform will be free from technical errors or disruptions at all times. Scheduled maintenance will be announced in advance through official channels.
• Any winnings obtained as a result of a technical bug or system malfunction are void and subject to cancellation upon completion of an investigation.
• Users are solely responsible for the betting decisions they make. a66 does not provide financial advice or guarantee wins.

The maximum liability of a66 to any user, under any circumstances, is limited to the net deposit amount made by that user within the thirty (30) days preceding the claim.

9 Account Closure and Inactive Periods

Users may close their account at any time by contacting the a66 customer support team via live chat. Before the closure is processed, all active bonus wagering requirements must be completed or cancelled, and all eligible balances must be withdrawn first.

• Inactive account that show no login activity or transactions for 12 consecutive months will be classified as dormant.
• Dormant account management fee of RM 5 per month will be charged after 12 months of inactivity, until the account balance reaches zero or the account is reactivated.
• a66 reserves the right to close accounts suspected of involvement in fraudulent activity, money laundering, or terms violations without prior notice.

10 Changes to Terms and Applicable Laws

A66 reserves the right to amend, add to, or replace any part of these terms and conditions at any time. Users will be notified of material changes via their registered email or in-platform notification at least seven (7) days before the changes take effect.

Continued use of the a66 platform after any changes to the terms take effect constitutes acceptance of those changes. If you do not agree with any changes, you have the right to close your account and withdraw your balance before the effective date.

Responsible Gambling Warning: All gambling activities carry financial risk. Play within your means. This platform is for users aged 18 and above only.